I first met ‘Natalie’ over 12 years ago when I lived in South Wales. I will never forget how she emphasised the importance of providing online support for people with substance use problems. She had been desperate to find helpful online information when she trying to overcome her drug problem.
Natalie has always been such an inspiration to people around her. Mind you, many people had to first get over the shock of finding that such a lovely lady had once been a heroin addict.